Refund and Returns Policy

We will refund any unopened Hilo Botanicals purchased product.

Contact us directly at info@hilobotanicals.com.

Unfortunately, we cannot refund shipping fees.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Need Help?

Contact us at info@hilobotanicals.com for questions related to refunds and returns.